Etelligent Fundamentals Training Course
Location: Usually we train you at your desk, although a meeting room may be necessary if we are training more than two or three people
Duration: Approximately 3 to 4 hours
To book your training course, you can:
- Call us on (01323) 645 646
- Emails us
Suggested Course Content
Etelligent introduction
- Overview of Etelligent functionality
- Building your first email
- Organising your campaigns
- Introducing the Etelligent Editor
- Personalising your emails
- The importance of Plain Text emails
- Using Powerlinks
- Basic Link Managment
- Testing your emails
Managing Your Contacts
- Data management strategies
- Prepairing your contacts for import
- Importing contacts
- Datasource Filters
- Creating your own Filters
- Advanced contact Update techniques
Preparing for a Live Send
- Creating an internal test group
- Test procedures
- Selecting your recipients
- Pre-processing sends
- Send Orders page
Reports and Post-Send Activity
- Introduction to Reports
- Summary Report
- Using Report data for follow-up campaigns
- Reporting across multiple campaigns
- Etelligent's inbox
Housekeeping and Managing Inbound Emails
- Bounce Management
- Etelligent inboxes
Etelligent Administration
- Adding new users
Support and Help
- Using the EtelligentWiki
- Contacting the Helpdesk